Refunds Policy

Ebooks and Audiobooks

No refunds are given for eBooks or audiobooks since these are instant downloads, available as soon as you purchase them.

A free first chapter sample is available on the site for all eBooks and a Soundcloud sample is also available for audiobooks. Use these samples to make a careful purchasing decision.

Refunds will only be given if you buy a duplicate item within 48 hours of first purchase. In this case, the duplicate item will be refunded if you notify us within 30 days of your order.

Refunds for physical goods.

Bookvault handles the printing, shipping, and delivery of paperback books from this site. If you received damaged or defective print books, or if your order failed to arrive, please notify us within 30 days of your order's shipment date, and we will send you a replacement order with free shipping, or a refund of what you paid for the product.

There is no return for change of mind.

For refund queries, please email milla@millaholt.com within 7 days of receiving your product (according to the tracking). Please use the subject “returns” and include your name, order number, and reason for return, and photographs of faulty item. If item is faulty, we refund or resend your goods - your choice. We want you to be happy!